Life during lockdown

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The pandemic hit the UK in February 2020.The first UK national lockdown started in March and lasted for over 3 months. We asked Londoners how they were coping, to help inform City Hall’s response to COVID-19.

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7835 Londoners have responded | 27/03/2020 - 09/06/2020

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Volunteering & food aid in a pandemic

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The voluntary and community sector (VCS) and the faith sector provide vital support services across London and the UK, now more than ever - but they are under increasing pressure at this difficult time.
 
Here’s what City Hall is doing to help community and volunteering organisations: 

  • Investing £5m in the London Communities Response fund, which now stands at over £16m. The first 100 grants for this new emergency support fund have been allocated, awarding civil society organisations from across the capital emergency funding to distribute food and essentials. The second wave of funding is now open for groups to apply for resources to deliver crisis response activities (e.g. food, essentials, equipment) and to deliver their work differently (e.g. switching to digital channels) to meet the needs of communities.
  • Signing up to the London Funders statement committing to being flexible for organisations who are receiving GLA funding in these exceptional times. We will work with our grantees to adapt activities if delivery is not possible due to COVID-19.
  • Working with the London Strategic Coordination Group and London Food Alliance, a coalition of the capital’s three largest food redistribution charities, to establish community food hubs in every borough. The London Food Alliance partners (FareShare, City Harvest and the Felix Project) are using hubs to coordinate food redistribution and ensure supplies reach frontline charities supporting vulnerable Londoners during COVID-19.
  • Using City Hall’s channels and the #LondonTogether campaign to encourage Londoners to support the London Food Alliance partners, food banks, other emergency food aid providers and community organisations helping vulnerable Londoners access food.

The discussion ran from 05 May 2020 - 05 August 2020

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Comments (34)

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Hi everyone 

Thank you for sharing your views, experience and local examples in this discussion on volunteering and food aid. We are sharing everything with our colleagues in the policy team and will keep you updated on what’s next. 

Stay safe,
Talk London 

Avatar for - Adelie penguin
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Good morning, I signed up as volunteer at St John Ambulance. Completed my First Aider Training and COVID19 Care Module and will start helping NHS staff shortly in nearby hospital. 
St John Ambulance is amazing organization with Class A...

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Good morning, I signed up as volunteer at St John Ambulance. Completed my First Aider Training and COVID19 Care Module and will start helping NHS staff shortly in nearby hospital. 
St John Ambulance is amazing organization with Class A health care training programs and wonderful professionals. However, organization has been affected badly by lockdown and needs additional funding. Any help from Mayor Of London office would be very welcomed. 

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Avatar for - Amur leopard
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Seeing all the posts on here I wonder if anyone reads them, let alone actually do anything positive and helpful about those that seem to cry out for attention and/or support...

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hi

i am not a category at risk but still I have some medical conditions that make me more vulnerable. It has been impossible to get any food from supermarkets during lockdown as I am not vulnerable and I don’t like saying I am cause I know...

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hi

i am not a category at risk but still I have some medical conditions that make me more vulnerable. It has been impossible to get any food from supermarkets during lockdown as I am not vulnerable and I don’t like saying I am cause I know there are people who are more vulnerable than me.. 

it would have been nice to get some help from supermarket or other entities. I needed to self talk to myself to face my fears and in the end I went out otherwise ... how do you eat? Thanks 

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Volunteering. Here's one operating nationally. Sadly for the Mayor and the cycling fascists it's MOTORCYCLES doing great work, despite the #ulez and road narrowing for pedalists.

https://thebikeshed.cc/join-the-bike-shed-volunteer-riders/...

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Volunteering. Here's one operating nationally. Sadly for the Mayor and the cycling fascists it's MOTORCYCLES doing great work, despite the #ulez and road narrowing for pedalists.

https://thebikeshed.cc/join-the-bike-shed-volunteer-riders/

 

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Avatar for - Tiger
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Following on from earlier message in this discussion, I would make two suggestions:

(1) The mayor should support each London Borough in setting up a "Volunteer Reserve", a group of people committed to helping as volunteers whenever an...

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Following on from earlier message in this discussion, I would make two suggestions:

(1) The mayor should support each London Borough in setting up a "Volunteer Reserve", a group of people committed to helping as volunteers whenever an emergency arises, whether it is national/international (e.g. Covid-19) or local (e.g. the Grenfell Tower fire). Having a local structure of co-ordination and conmmunication in place before disaster strikes would avoid the sort of delays we have seen in the last few weeks in getting help up and running. And the reason I suggest doing this at Borough level is that something we have learned from the present situation as well as the Grenfell tragedy is that small-scale bottom-up initiatives are far more effective and efficient than top-down government-led bureaucracy-heavy approaches.

(2) The mayor should put pressure on national government to introduce universal basic income(UBI) - and on a permanent basis. The present situation with a variety of different arrangements (e.g. furloughing) depending on the employment status of individuals is a complicated mess, and so complicated that it leaves some with no cash at all, at least in the short-term. With a UBI system in place it would be an easy matter to increase the weekly amount in a time of emergency. Some people ask "how could UBI be afforded", but actually it could cost nothing to implement as an increase in income tax for anyone with an income above the median could pay for it. Indeed a UBI would save money as it would be so easy to administrate compared with the present punitive and complicated system of universal credit etc. and it would require virtually no policing. I think one good thing that might come out of the present crisis is that we might see broad public support for UBI - an idea whose time has definitely arrived.

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Avatar for - Monarch butterfly
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Dear CMLF

I am a member of Nextdoor. In fact I am the leader of a Coronavirus group on Nextdoor and I have volunteered my services on Nextdoor but still no-one needs me. It is really frustrating. All of my other voluntary work has dried up...

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Dear CMLF

I am a member of Nextdoor. In fact I am the leader of a Coronavirus group on Nextdoor and I have volunteered my services on Nextdoor but still no-one needs me. It is really frustrating. All of my other voluntary work has dried up as well. I feel as though I am useless. 

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Avatar for - Amur leopard
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I really share your frustration, Anna. I'm in the same position! Useless, futile etc etc - and abandoned!

 

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I volunteer at the very active and well run Wimbledon food Bank (Trussel Trust) which is the hub for 4 Merton Locations (2 currently closed due to covid).  We now open daily 10am-2pm with only 6 volunteers due to distancing requirements in...

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I volunteer at the very active and well run Wimbledon food Bank (Trussel Trust) which is the hub for 4 Merton Locations (2 currently closed due to covid).  We now open daily 10am-2pm with only 6 volunteers due to distancing requirements in the building.  We have been greatly helped in acquiring donations by a group set up in Merton (by a 6th former!!!!) called Merton Mutual Aid volunteers who are divided into subgroups by ward and linked through whatsapp.  They have organised massive food collections from people's doors and liaised with foodbank to deliver.  This in conjunction with campaign run on Facebook, Nextdoor social networking.  Many supermarkets have also supported us and individual streets have organized into whatsapp groups to collect food.

One of our biggest issues is storage and refrigeration.  We have been limited in our ability to deliver fresh products by lack of fridge capacity and place to put them despite offers to supply the appliances.  We are seeking solutions to this but some funding would be extremely useful.

Technically, foodbanks should not exist but the reality is until someone takes poverty and inequality seriously, they do exist and will continue to do so.  And for that reason we need some help with funding that is sufficient to make the service excellent, as it should be.

I am hugely impressed by the Merton Mutual Aid volunteers, they are an example to be admired.  The young man who set them up would like to see the organization carry on into the future as a valuable community enhancing organization.  He deserves public recognition for this huge initiative.

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Avatar for - Rhino
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Thinking of how the volunteers that have risen at this time should be truly rewarded. 

I want society to recognise community and giving more than money and celebrity status or unscrupulous businesses...maybe this is a good opportunity to...

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Thinking of how the volunteers that have risen at this time should be truly rewarded. 

I want society to recognise community and giving more than money and celebrity status or unscrupulous businesses...maybe this is a good opportunity to push for that...and our nation is doing so for the NHS and key workers.

We need a global kindness pandemic, and besides autocratic leaders in this world, there are many that already have this! 

I want the shift to what we truly value to come about! Kindness, community, support, humanity, sharing, inclusivity and cooperation. It's what, I believe, gives long life, quality of life, fulfillment each day and health in all aspects. 

Just wanted to share that volunteers  (our community version of the NHS) are the ones to be rewarded and if I could change this world to make everyone see that and act on it, I would. Their selfless giving is the biggest movement of our day. 

I think it needs to stay around indefinatly...and be added to in global numbers and resources from here on. 

♥️♥️♥️

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Very much agree with this and am afraid all this will be all too quickly forgotten as life returns to normal and the race for money and profit recommences leaving behind all the important values that this pandemic has uncovered after very...

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Very much agree with this and am afraid all this will be all too quickly forgotten as life returns to normal and the race for money and profit recommences leaving behind all the important values that this pandemic has uncovered after very long sleep.

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Why not employ some of London's black cab drivers to safely transport volunteers/staff around London?  They have the glass screen to separate themselves from their passengers and could be employed on rota bases (say 2 - 3 hours per day).

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Why not employ some of London's black cab drivers to safely transport volunteers/staff around London?  They have the glass screen to separate themselves from their passengers and could be employed on rota bases (say 2 - 3 hours per day).

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The problem with calls for volunteers are that there are always more volunteers than initial requirements. The same thing happened in the olympics and many of us ended up doing very little for a number of weeks. The logistics of identifying...

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The problem with calls for volunteers are that there are always more volunteers than initial requirements. The same thing happened in the olympics and many of us ended up doing very little for a number of weeks. The logistics of identifying who needs assistance, exactly what they need and where and when they need it and then matching them with helpers in the immediate area (who have been security checked) must be a nightmare and will take some time to get up and running. I think it's important that volunteers understand this and that they may not be called on for some time, but that they will be needed as this isn't going to go away soon.

This work is most appropriately done at a local level. Maybe we could eventually have a network of helpers (not carers) who do little jobs like prescription collections, small shops etc. Maybe we could ensure that every vulnerable or elderly person has an individual helper allocated to them (with another back up helper in case the first one falls ill  etc). We could call the scheme "One for all" so that everyone has someone.

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As a "Clinically EXTREMELY Vulnerable" person, who is Protective Shielding (with others in Vulnerable group also permanently at home due to my status) I find it humiliating to have to KEEP confirming our need for food parcel EVERY single...

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As a "Clinically EXTREMELY Vulnerable" person, who is Protective Shielding (with others in Vulnerable group also permanently at home due to my status) I find it humiliating to have to KEEP confirming our need for food parcel EVERY single week. We have received rotten, old and smashed open food like second class Citizens. We've received Gluten-containing items when we have a COELIAC at home, so very little food for her!!

Why doesn't the Local council (or central Govt) finallly make the food help for the highest "EXTREMELY" vulnerable group an OPT-OUT scheme? All others including Vulnerable people can still OPT-IN as usual. This would be easier to handle for volunteers and less humiliating for us EXTREMELY vulnerable to COVID-19.

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I'm horrified to hear your experience and hope very much that you don't live in Merton.  If so, please get in touch with the Merton Mutual Aid Volunteers and make your needs known.  I guarantee you will receive good fresh food to meet your...

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I'm horrified to hear your experience and hope very much that you don't live in Merton.  If so, please get in touch with the Merton Mutual Aid Volunteers and make your needs known.  I guarantee you will receive good fresh food to meet your requirements.

We have at least 4 services existing in Merton for food aid: The official Trussel Trust Food bank though others exist too, The Merton Mutual aid volunteers who are networked all over the borough to aid and assist everyone and liaise with the other aid bodies and a local Dons football/Rugby food distribution start up for covid.  We liaise and work closely together to also include feeding the homeless through various soup kitchens, provision of reconditioned laptops for children working from home where the family has no facilities to support this and even provision of a disabled wheelchair for a young autistic boy.

I agree the government scheme has been very badly administered an we have had much involvement in collecting unwanted boxes from people who either never wanted them as they weren't vulnerable or they could procure their own food, people who received  two at once and none the following week and those who didn't receive one at all despite having been identified as needing one.  Thankfully we have been able to avoid the waste and redistribute this through the foodbank and ensure that those who had received nothing were fed whilst also meeting any special need from funds.  All this weekly.

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I think going forward support will be needed for some time to come with the predicted unemployment. Not just food but particularly for babies and children who seem to grow at a surprising rate! I am willing to knit and saw for babies and...

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I think going forward support will be needed for some time to come with the predicted unemployment. Not just food but particularly for babies and children who seem to grow at a surprising rate! I am willing to knit and saw for babies and children and donate the items. It would be good if others would do the same or even buy from charity shops to donate to those in need.

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Avatar for - Monarch butterfly
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You could have a agency that has people who are willing to volunteer in a emergency. For example I applied to be a volunteer for the NHS about 6 weeks ago and I am still waiting to hear if I have been successful. I have tried to contact...

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You could have a agency that has people who are willing to volunteer in a emergency. For example I applied to be a volunteer for the NHS about 6 weeks ago and I am still waiting to hear if I have been successful. I have tried to contact them but they were so inundated with people who were wanting to volunteer via the GoodSam app that I kept on getting error messages. So obviously I was not needed. 

 

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Anna, i can understand how frustrating that must be.  Maybe you can use a network like Nextdoor community app to initiate other forms of help.  The sky's the limit in terms of ideas.

Avatar for - Pangolin
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We are collecting food parcels but are in lock down so unable to get them to food banks any ideas

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Ditto - local drop off points closed, and ones further away only open for less than an hour per week. 

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Have you contacted the foodbank or any other local volunteer groups?  In our area, these boxes are being collected by foodbank volunteers or Merton Mutual aid volunteers and brought to the foodbank on a daily basis.  Maybe if you joined the...

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Have you contacted the foodbank or any other local volunteer groups?  In our area, these boxes are being collected by foodbank volunteers or Merton Mutual aid volunteers and brought to the foodbank on a daily basis.  Maybe if you joined the Nextdoor app which is free, you could access volunteers through that wo would collect the boxes and get them to the right place.

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I work for a volunteering charity who has volunteers across homeless projects, food-banks, food distribution, reducing isolation and other projects not directly related the the Covid-19 crisis, but have been impacted by it. We normally work...

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I work for a volunteering charity who has volunteers across homeless projects, food-banks, food distribution, reducing isolation and other projects not directly related the the Covid-19 crisis, but have been impacted by it. We normally work alongside about 140 VCS groups in a year and engage 5,500 volunteers in 170+ projects. There are a lot of issues, but two inter-related challenges seem the most urgent at this time.  

Firstly, volunteer numbers are beginning to 'tail-off' at the front line, some are becoming emotionally and physically tired, having to self-isolate or just a host of other reasons. There are still a lot of willing volunteers available, but the infrastructure to get them deployed quickly has reached capacity - the delay this is causing, is leading potential volunteers to feel that they are not needed, which leads to the second, related issue:

As we enter an 'interim normal', these volunteers are going to be needed more than ever, and the multitude of particularly small community groups will need to be healthy enough (financially and physically) to deploy them. I doubt wether many of them will survive the financial 'hit' of the crisis, which will put an immense strain on public services who will find themselves needing to fill the gap. I hate to imagine what would happen if a large section of the voluntary sector was to 'disappear'.

In the first instance, City Hall, Londoners and indeed government can feel proud of these volunteers and recognise their contribution, especially around continuing to support their existing client groups despite the crisis. Secondly, to explore how these 'Small, but Vital' groups are supported to continue their work into the future.

Thank You for all that you are doing at the moment

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i second that.  One way we solve some of these problems is to have a Merton Mutual Aid volunteer force who are divided by ward and by type of aid needed eg.food coordinators.  They are numerous and flexible and linked into a network via...

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i second that.  One way we solve some of these problems is to have a Merton Mutual Aid volunteer force who are divided by ward and by type of aid needed eg.food coordinators.  They are numerous and flexible and linked into a network via Whatsapp.  This works extremely well and there is always someone about to help, suggest, have a good contact etc.  I hope that is of use.

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I rely on Age UK which will continue to struggle as their clientele may have to continue in lockdown after others are freed. This will mean they do not get their regular income from services they provide. They will continue to need some...

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I rely on Age UK which will continue to struggle as their clientele may have to continue in lockdown after others are freed. This will mean they do not get their regular income from services they provide. They will continue to need some financial help.

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I'm feeling a bit exhausted. I'm vulnerable because of health conditions. I'm also caring for vulnerable/elderly neighbours and elderly Mum and elderly friend by distance.

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I think money should be given directly to foodbanks and community projects working directly with the public to pay for coordinators, to cover the costs of energy and warehousing and for food supplies which are running low. I think there...

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I think money should be given directly to foodbanks and community projects working directly with the public to pay for coordinators, to cover the costs of energy and warehousing and for food supplies which are running low. I think there should be a grant fund to update and modernise faith and community premises running food projects to make the venues easier and more optimistic hosting/working spaces, and the purchase of catering equipment and updated kitchens.

Universal Credit needs to be increased.

 

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I do think some equipment upgrades would help food banks tremendously.  We are desperate for an affordable storage facility with space for fridges, sorting of foods, weighing and parcel preparations.  Despite working in a superb new church...

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I do think some equipment upgrades would help food banks tremendously.  We are desperate for an affordable storage facility with space for fridges, sorting of foods, weighing and parcel preparations.  Despite working in a superb new church with a moderate storage room, we struggle with space.  During the crisis we have taken over the entire church and the adjoining hall to be able to deal with the over 7 tonnes of food going out weekly at the moment.  And that's not to mention the pop-up covid/19 food supply service that takes up a lot of space in the local rugby club.  Many of their clients will end up back on the Trussel Trust main foodbank when people get back to work.

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Basic living costs need to be capped and emergency or basic living support needs to increase to allow for being able to afford food. 

 

No reason to have this situation when so much wealth exists in our world and no one should have to...

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Basic living costs need to be capped and emergency or basic living support needs to increase to allow for being able to afford food. 

 

No reason to have this situation when so much wealth exists in our world and no one should have to access food banks especially in the UK...unless things are run so badly...and they are and have been for more than too long so let's get it changed for the better now. 

 

Universal credit needs to be lifted in line with living costs to at least £120pw. 

Rents, bank charges, vets, phone, internet, dentists, food, prescription charges all need capping and reducing profits. 

 

Let's take this opportunity to reduce the obscenely wealthy and give people enough to eat. Human rights. Humanity. Equality. Better futures. 

 

This inequality in our country and the world deeply saddens me. Change must happen. No one should be lining the pockets of bankers anymore. We must move on from this greed and elitism. 

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Avatar for - Rhino
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I couldn't volunteer to run errands because of being vulnerable with asthma but I have set up an online group for Asthmatics where they can talk, get advise and find resources whilst they shield and distance. 

 

I have also applied for...

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I couldn't volunteer to run errands because of being vulnerable with asthma but I have set up an online group for Asthmatics where they can talk, get advise and find resources whilst they shield and distance. 

 

I have also applied for telephone befiending to two sources. I've worked in high dependency, neuro rehab and palliative care and want to be out there doing more...if I have antibodies that's what I would be doing. 

 

Been part of volunteer groups and witnessed they have tirelessly worked to feed and shop for people. 

 

People have been amazing. 

 

 

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