More energy-efficient homes in London

Stage: Evidence gathering

City Hall’s Infrastructure team wants to know your thoughts on switching to greener ways to heat your home and make it more energy efficient. Find out more about energy-efficient measures and have your say.

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1089 Londoners have responded | 09/01/2024 - 18/02/2024

Row of houses in Peckham

Heating London homes sustainably

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The Mayor has an ambitious target for London to reach net zero by 2030. 

Net zero is the idea of reducing our carbon dioxide emissions down to zero. In other words, the amount of harmful emissions we add to the atmosphere should be equal to or less than what we take out. 

Did you know that heating homes and buildings with oil, gas or coal produces the biggest source of carbon emissions in the UK? 

City Hall is working with local councils to create Local Area Energy Plans. These plans set out how your local council can help reach net zero. It will include the views of experts and Londoners, and explore more sustainable solutions. 

Join in the discussion below and help shape your Local Area Energy Plan. 

  • After taking our survey, which energy-efficiency measures would you most likely consider for your home, and why? 
  • Imagine you were to upgrade or replace your current heating system to make it more energy efficient - perhaps you already have. What are the main challenges or barriers you could think of? What would help mitigate these? 
  • Heat networks (also known as district heating) supply heat from a central source to consumers, via a network of underground pipes carrying hot water. Would you like your borough to install a heat network? Why or why not? 
  • Anything else you’d like to share on this topic? 

This discussion is co-moderated by Emma and Isobel from City Hall's Infrastructure team.  

The discussion ran from 09 January 2024 - 18 February 2024

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Comments (251)

Avatar for - Polar bear

Many private rental studios and small flats are in badly converted houses. No noise separation. It wouldn't be possible to use washing machines or other appliances at night because it would disturb the neighbours. 

Avatar for - Monarch butterfly

Last year we completed an extension (upward) of our typical Victorian.  This required us to put in a larger boiler and water tank instead of the combi boiler we had.  Could we have switched to a heat pump?  I have yet to find a clear answer...

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Last year we completed an extension (upward) of our typical Victorian.  This required us to put in a larger boiler and water tank instead of the combi boiler we had.  Could we have switched to a heat pump?  I have yet to find a clear answer as to whether or not these are practical for a Victorian semi-detached with a small garden.  Just how much garden/outdoor space is needed to install such a system?  Because we did not have a clear answer, we could not insist on going down this route.

 

Related to this -- you have got to get the architects and builders on board.  Our architect didn't think a heatpump was feasible, so that was the end of that.  

For us, it was not fundamentally a question of cost.  

 

 

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I have been searching grants for heatpumps etc. I may be missing something, but I see grants for home owners to instal heatpumps up to 7k, and I see grants for heatpumps for district heating systems that use purplus heat from a centalised...

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I have been searching grants for heatpumps etc. I may be missing something, but I see grants for home owners to instal heatpumps up to 7k, and I see grants for heatpumps for district heating systems that use purplus heat from a centalised heatsource such as a power plant. However I am not able to find grants etc for a neighbourhood type district heating system using heatpumps.

Would it be the case that if a neighbourhood of say 40 homes chose to have a collective heatpump based heating system, they could each get 7k, making a total of 280k to put towards this type of system? If not, what would be the grant options for this, and would any other additional grants be available to make sure that all houses are compliant insulation and efficiency wise?

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District Heating systems? Let's get real, Thames water are unable to deliver cold water to our properties with leaks popping up all over. 

Why would anyone trust a company to provide hot water for heating?

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I had the luck to visit the community heating project in inslington with the charity Possible - was amazed by how much the local resident saved by being on the scheme and how much energy was saved by the system!

Avatar for - Orangutan

If  governments and authorities are so keen on reducing carbon emission, energy saving, etc. perhaps they would like to explain to us why they have for many years approved (and continue to approve) building plans by property developers...

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If  governments and authorities are so keen on reducing carbon emission, energy saving, etc. perhaps they would like to explain to us why they have for many years approved (and continue to approve) building plans by property developers which make little if any use of these methods and why there are no appropriate official organisations to ensure that Grenfell (external cladding) does not happen again.    

Every report that I have read requires the resident to foot the bill for these systems (as they did when ULEZ was introduced) and yet 60% of the  population earns £25,000 OR LESS per annum and child poverty levels are shameful - 13% in Barnet.    

Of course I am aware of the benefits to the environment of electric vehicles, etc. however, I have serious reservations about the consequences of so many batteries being required - not only in the environmental impact of their production but more importantly on how they are disposed of at the end of life.   

This huge push to reliance on electricity will, of course, result in our being totally dependent  on an electricity supply and I can only imagine the economic problems which this might pose to the majority of the population who will have no choice but to buy electricity for all their needs - whatever the cost.     Our electricity system isn't perfect with the current usage.  Imagine if all those i-phones went off during a power failure. Not only dangerous but I would imagine there would be riots in the streets.  

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Avatar for - Polar bear

I’m not sure we’ve got any more to add here. The idea of reducing carbon emissions is, of course, a very good one but I can’t help thinking the work to do it all is going to be vast - and that’s assuming that we all want the same things...

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I’m not sure we’ve got any more to add here. The idea of reducing carbon emissions is, of course, a very good one but I can’t help thinking the work to do it all is going to be vast - and that’s assuming that we all want the same things (but clearly we can’t all want the same)…

Just one question - there was no mention of central heating using heat pumps (or did U miss that?)

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There is not enough pressure on freeholders to improve the energy efficiency of flats. The unreliability of EPC certificates is also a problem. We have old rusty, leaky, drafty uPVC windows in our block, replacing them would not improve the...

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There is not enough pressure on freeholders to improve the energy efficiency of flats. The unreliability of EPC certificates is also a problem. We have old rusty, leaky, drafty uPVC windows in our block, replacing them would not improve the EPC rating so there is no incentive for the freeholder and for non-resident leaseholders. 

 

On encouraging the use of storage heaters, we switched from storage heaters to electric heaters, more than halved our electricity bill and made our home more comfortable, even though storage heaters are supposed to be greener. The energy companies charge so much more for day electricity if you move to economy 7, cancelling out savings from the cheaper night rate. Storage heater made our home too warm in the early morning, and too cold in the evening. I think storage heaters are only suitable for people who are at home during the day, otherwise you heat an empty home.

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Avatar for - Polar bear

I already have an efficient means of both heating my rooms and heating water. I have gas fired, balanced flue convector's which heat the rooms by warm air circulation, and our water is heated on demand via a gas multipoint, which only heats...

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I already have an efficient means of both heating my rooms and heating water. I have gas fired, balanced flue convector's which heat the rooms by warm air circulation, and our water is heated on demand via a gas multipoint, which only heats the water as we need it. I also have a split type heat pump system which gives us either heating or cooling for the rooms, so if we have issues with the other heaters we have a backup, and we can use it for a quick boost if we have been away, and come back to a cold place. Whilst we could contemplate electricity storage, to enable things like washing machines to be used at night, it is likely, in my view that the cost of installing it would not be recoverable in the time that we intend to stay living here, as we are both over 70 now. I’m also not sure where I would put a storage battery - probably in the loft.  I should add that this place is a split level property, as a large (130yr old) house split into several flats, and we are on the top. One of the best things we could do to improve energy consumption here would be to have external wall insulation, but as we have just spent over £60,000 having the whole place repainted, that’s unlikely to happen now. Solar panels are a No Go because it would be too difficult to split/share the power saved. We do have some communal power consumption, but it is minimal in the form of lighting(already low energy bulbs).

I know of some local buildings that are all-electric, with night storage radiators, immersion cylinders for hot water, and a lot of communal power in the form of lifts, and lighting inside and externally. Those are the sort of properties that could save a fortune with all these ideas like solar panels, wind turbines, & heat pumps. It would be good to get involved with the conversion of one of those properties.

Finally, just to advise, I have been in the business of air conditioning, ventilation & heating all my working career, over 40yrs, & have installed my own systems here.

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Avatar for - Monarch butterfly

We need to insulate our inefficient leaky housing stock and buildings, good 4 jobs, improved health, save us cash. Cut carbon. Shocking fact houses built just 10 years ago do not comply with energy efficiency and will need retrofit😵

Avatar for - Tiger

Does anyone know where I can get discounted/a grant/significant help with secondary internal glazing? I have ancient sash windowS and I can’t afford over  3 thousand pounds to have 3 windows secondary glazing, they rattle a lot and the...

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Does anyone know where I can get discounted/a grant/significant help with secondary internal glazing? I have ancient sash windowS and I can’t afford over  3 thousand pounds to have 3 windows secondary glazing, they rattle a lot and the housing association won’t help in the slightest. Any help would be great, I’ve ever set up a go fund me, but I’ve had no attention. Thanks 

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Avatar for - Staghorn coral

I also have sash windows which use to rattle t and the curtains used to blow around a lot when the wind blew.  However, far cheaper than secondary glazing was instead to get draft proofing fitted to the windows, and adjustments to the...

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I also have sash windows which use to rattle t and the curtains used to blow around a lot when the wind blew.  However, far cheaper than secondary glazing was instead to get draft proofing fitted to the windows, and adjustments to the weights and the closures to make sure they closed properly - coukld have even been done as a DIY project.  It has made a huge difference to the warmth inside.

Trouble with a lot of the official conversation is that it tends to go only for the "perfect" (and hideously expensive) solutions and not for intermediate low-cost solutions which will progressively improve matters.

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Avatar for - Tiger

Good idea, however I also need them as a means to block sound so I need more than just something for draft proofing. Thanks anyway. 

There must be a place that offered discounts or concessions 

Avatar for - Colombian spotted frog

As an early adopter of electric cars and solar panels, I would be an ideal candidate for heat pumps or other low carbon technologies, but the options that seem to be offered (or discussed by Which? or other bodies) fail to give me a...

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As an early adopter of electric cars and solar panels, I would be an ideal candidate for heat pumps or other low carbon technologies, but the options that seem to be offered (or discussed by Which? or other bodies) fail to give me a conclusive action plan - frankly, too many people I meet (including heating engineers) simply don't believe the technology is suitably developed to engage with it.  The excellent Waltham Forest scheme to showcase a retrofitted house certainly didn't have all the answers.  Maybe we need a HeatTogether initiative from the Mayor, similar to the solar model, that helps lead the way and overcome the fear of making a big mistake.

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Like your I am a bit dubious about the longevity of Heat Pumps so we put in a 40kWhTepeo ZEB, zero emission electric boiler and heat battery. Now heating our maisonette at 9p/kWh on Octopus Go Tariff wwith no modifications to our existing...

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Like your I am a bit dubious about the longevity of Heat Pumps so we put in a 40kWhTepeo ZEB, zero emission electric boiler and heat battery. Now heating our maisonette at 9p/kWh on Octopus Go Tariff wwith no modifications to our existing CH system.

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Avatar for - Staghorn coral

I am very supportive of the environmental need to change the way our homes use energy and the way we access our energy. However, due to myriad health problems I am basically a tenant of a private landlord and Universal Credit covers my rent...

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I am very supportive of the environmental need to change the way our homes use energy and the way we access our energy. However, due to myriad health problems I am basically a tenant of a private landlord and Universal Credit covers my rent but not a lot else. I have zero choices about how my home is insulated or powered, and my landlord is only interested in making money (I have to use a coin operated electric meter which I have been told by CAB is perfectly legal and since the landlord is basically my electric supplier, he can legally charge whatever he likes! I have long suspected he makes a tidy profit from this set-up.) 

Not only do I have zero choices but I also have zero prospects of this ever changing due to ongoing health concerns and rocketing cost of living. I have no faith that my local council or my landlord will ever make any positive moves to make homes of people like me more sustainable, and so it continues.

I just wanted to share this since I'm sure I am not the only Londoner in this situation. If something happens to my tenancy, I will probably have little option but to move out of London which will break my heart, but I feel this is precisely what London councils want as they don't want the responsibility of helping the vulnerable and just want people who are going to supply the cha-ching to them. This focus on profits MUST change if we are to ever realistically address the climate crisis. 

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Avatar for - Adelie penguin

6 years simply is not enough time to tear up Tower Hamlets (and other boroughs) Conservation Area's rulebook, which has prevented the installation of double glazing and other types of retro-fitted insulations for decades. Forcing people who...

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6 years simply is not enough time to tear up Tower Hamlets (and other boroughs) Conservation Area's rulebook, which has prevented the installation of double glazing and other types of retro-fitted insulations for decades. Forcing people who live in Victorian housing to keep single glazing sash windows is an enormous contributory factor to the financial and carbon costs of heating vast swathes of London's homes. A massive re-think was required decades ago! Too little, too late! No point installing district heating or a ground source heat pump at enormous personal cost - the heat will still go straight out of the windows!!

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We live in Westminster, in a Conservation Area. Our landlord got planning permission to put in new windows on the whole estate, double glazed ones. They had to be copies of the previous windows. Cost must be a prohibitive factor. The old...

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We live in Westminster, in a Conservation Area. Our landlord got planning permission to put in new windows on the whole estate, double glazed ones. They had to be copies of the previous windows. Cost must be a prohibitive factor. The old windows were Victorian. The new windows are double glazed, and this slightly improves the problem of external noise.  But the wood of the windows and frames is less insulating than that of the old windows and the insulation around the windows was skimped. Retrofitting has to be properly done, from the design of the contract through the whole process, with good quality control throughout. 

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Avatar for - Monarch butterfly

I've read a score of the most recent  messages below, and see that only one mentions solar panels.  A while back I enquired if there is any plan for those of us who opted to have them (under the Mayor of London's warmer homes initiative)...

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I've read a score of the most recent  messages below, and see that only one mentions solar panels.  A while back I enquired if there is any plan for those of us who opted to have them (under the Mayor of London's warmer homes initiative) might now have the opportunity of adding a couple of extra panels so that a battery could be installed and we could store the power from whatever sunshine we get.  As I mentioned before, I'd be willing to make a financial contribution to or pay the full amount but, as a single, female pensioner, I am not confident enough to find a reliable company for the installation of both panels and battery.  Might the Mayor's office be able to help in these circumstances?

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I think the GLA and Mayor's office should do this. 

They should also be looking at a wider range of techniques, not just solar, for this. Vibrational energy harvesting for example - this could be utilised with batteries for individual flats...

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I think the GLA and Mayor's office should do this. 

They should also be looking at a wider range of techniques, not just solar, for this. Vibrational energy harvesting for example - this could be utilised with batteries for individual flats and homes. All those homes above tube lines, for example, could take advantage of it, and wherever the wind blows. Properties near major roads, near heavy-use bus routes too. 

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Avatar for - Adelie penguin

I live in a ground floor flat with bare-brick walls. I'm keen to get a heat pump installed, but understand that heat pumps require pretty decent insulation throughout the property in order to work. As a result, I'm keen to address the...

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I live in a ground floor flat with bare-brick walls. I'm keen to get a heat pump installed, but understand that heat pumps require pretty decent insulation throughout the property in order to work. As a result, I'm keen to address the insulation/weatherproof-ness (if that's a word) of the property but don't really know where to start. Cavity wall insulation (if we have cavity walls)? Floor/ceiling insulation? Something around the doors or windows? I'm loath to cover up the bare-brick walls as my partner loves them, so that's a bit of a non-starter, but any and all other options are definitely on the table. Any ideas on where to go for advice on my options?

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I would like to install more energy-efficiency measures in my home but my concern about doing it is the level of disruption involved in doing something like replacing the heating system, particularly as I now work from home most of the time...

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I would like to install more energy-efficiency measures in my home but my concern about doing it is the level of disruption involved in doing something like replacing the heating system, particularly as I now work from home most of the time. 

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Avatar for - Staghorn coral

i live in a council house in 2010 the council contractors changed the windows from wooden to double glazed pvc 

because of this they said they require "ventilation " so now i have windows that are worse then the wooden ones and over...

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i live in a council house in 2010 the council contractors changed the windows from wooden to double glazed pvc 

because of this they said they require "ventilation " so now i have windows that are worse then the wooden ones and over ventilated home, 

so bad there is a wind blowing through the house.

in the early 2000s the council replaced radiators from micro bore to waterfilled,

they misjudged the number of radiators and put a old leaking rad he "had on the van" and will be back to fit the rest.

 i never saw him again so i  have had no down stairs heating for about 20 years 

i lost count the calls i made to Newham council.

because of these things I don't put on the heating as it NEVER gets warm and is a waste of money. 

so i don`t trust council or contractors

so  solar battery off grid would be better,

not fitted by council or contactors

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Avatar for - Sumatran elephant

Similarly, I have no trust in councils leading these programmes. Southwark Council is incompetent in managing its council house supply, and I fear as a leaseholder I'll somehow get roped into a well-intentioned and utterly dysfunctional...

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Similarly, I have no trust in councils leading these programmes. Southwark Council is incompetent in managing its council house supply, and I fear as a leaseholder I'll somehow get roped into a well-intentioned and utterly dysfunctional scheme that will impoverish me. Some leaseholders have had to pay tens of thousands for council errors and non-functioning district heating systems. On the other hand, I'd be quite happy to reduce my carbon footprint if there was an affordable way to where the choice was in my hands. 

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Avatar for - Pangolin

My parents live in Ipswich, which for various reasons has an unusually high-functioning borough council. Three years ago the council bulk-bought solar panels & battery systems and supported homeowners to install them. The result is some...

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My parents live in Ipswich, which for various reasons has an unusually high-functioning borough council. Three years ago the council bulk-bought solar panels & battery systems and supported homeowners to install them. The result is some very enthusiastic and engaged older people, who are still looking for further ways to improve efficiency in their home. Schemes like this - where the LA has to look for users, can work with its own planning department, and can provide larger, longer-term, more reliable contracts to contractors - are excellent as they short-circuit a lot of the problems with an individual-led approach.

The biggest barrier to heat pump deployment is the widespread disinformation that they can't work, are too noisy, don't heat your home, too expensive... despite it being a 100+ year old technology that works in multiple different countries and climates around the world.

In a system where electricity is overwhelmingly renewable (the system we now have), and where fiddling with existing buildings is expensive and controversial, the case for heat pumps is overwhelming. I'm hugely supportive of helping people with insulation, particularly in rented housing, but it's been a stop-start project for a generation and it's incredibly slow and difficult. On the other hand, stating a phase-out date for the residential gas network would concentrate minds as well as force funding - and would itself drive more insulation.

As a final point, modern induction hobs are incredibly good. They're also an excellent gateway technology to wean people off the idea that you have to have gas domestically.

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Avatar for - Staghorn coral

While we talk about retro-fits of existing housing stock, let's not forget that new buildings have a role to play too -- by being low-impact, nature and neighbourhood-friendly, and constructed to a standard that means they will last.

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Wouldn't it be wonderful if that became the standard in the UK. This has not happened yet. Standards are far too low still, endless high-impact nature and neighbourhood high rises are still being constructed.