Housing mobility landlord portal support information
This page aims to help you support your tenants with applications to Housing Moves and Seaside and Country Homes.
Updated versions of the user guides are available in the related documents section below.
Housing Moves
Housing Moves is open to victims/survivors of domestic abuse who are current social tenants and former rough sleepers who are moving on from supported accommodation.
Eligible tenants must be referred to the scheme as follows:
- for victims/survivors of domestic abuse by their landlord or support professional from any organisation currently supporting them
- for former rough sleepers by their tenancy sustainment support worker.
If you require assistance with making a referral please contact the team at [email protected]
(Please note eligible tenants may still apply to the Mayor’s Seaside and Country Homes scheme.)
Seaside and Country Homes
Seaside and Country Homes is open to existing social housing tenants living in London, where at least one member of the household is age 55 or above.
- If you are making a joint application the lead applicant must be at least 55 years of age and must be a current tenant of the property on the application.
- If you intend to add a household member under the age of 55 they must be either your partner or spouse, current joint tenant, *registered carer or **dependent adult child. Second applicants aged under 55 are not able to become joint tenants of, or have succession rights to, Seaside and Country Homes properties.
- We can consider three person households where two members are a couple and the third person is a carer or dependant adult child. Please contact us if you are unsure of your eligibility.
- Applicants should have no rent arrears or history of anti-social behaviour, and should not be going through possession proceedings or being evicted.
* Registered carers included on an application will be required to provide evidence to support this
**A dependant adult child (age 18 +) is someone who is unable to sustain their own tenancy and needs substantial ongoing support. Applicants will be asked to provide evidence of this from their GP, other medical professional or support worker.
New user request
Please send your new user requests to the team at [email protected] including the following information:
- full name
- email address
- organisation.
Confirm which system you need to access:
- Register to verify applications to Seaside and Country Homes.
- System to advertise and shortlist properties on Housing Moves.
How to verify and activate an application
How to advertise a property on Housing Moves
Please find more information on the following guides:
Download application guides
- Download Approving and activating an application
- Download Making changes to an application
- Download Reassigning an application
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