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Mayor pledges to tackle acute staff shortages in hospitality industry

Created on
03 June 2021
  • Sadiq will directly support more Londoners to get the training and skills they need for careers in hospitality
  • Ministers urged to review ‘damaging’ new visa rules affecting recruitment

  • Around one in three hospitality venues currently don’t have the staff they need.

The Mayor of London Sadiq Khan has today pledged to use all the powers at this disposal to tackle the major staffing shortages in the hospitality industry that threaten to undermine London’s recovery from COVID-19.

A recent survey of the biggest hospitality employers showed that around one in three hospitality venues do not have enough staff to cope with re-opening post-lockdown, including chefs and a whole host of other roles.* Today the Mayor has called on ministers to review the ‘damaging’ changes to visa rules that have affected the sector since last year, while pledging to use his own skills academy programme to train up more Londoners with the skills they need to take up jobs in the hospitality sector.

Pre-pandemic, the hospitality sector employed nearly 3.2m people UK-wide, with nearly 18 per cent of jobs based in London, providing work for 568,000 Londoners – over 10 per cent of London’s employment.

But many pubs, restaurants and other venues have been hit with the double whammy of changes to immigration rules post-Brexit, and many workers deciding to return to their country of origin in Europe as a result of the pandemic. Before the pandemic, research showed that while 50 per cent of chefs across the UK were born outside the UK, the figure for London was as high as 85 per cent. More than 30 per cent of hospitality workers across the UK are thought to have come from Europe, but that rises to more than half for those employed in London.

Today the Mayor is backing calls from the hospitality industry for a ‘coronavirus recovery visa’ to help bring foreign workers back quickly after lockdown and support the economic recovery. This is alongside continuing to lobby ministers for cities such as London to have devolved powers in relation to visas to allow businesses and public services to fill vacancies where they have acute shortages such as in hospitality.

The Mayor is also pledging to support more Londoners to take up careers in hospitality. A Centre for London report found that increasing demand for chefs had not been matched with an expansion and improvement of culinary education and training in recent years, with employers speaking of more needing to be done by colleges to sufficiently prepare young chefs with the range of skills they need to thrive in the workplace.**

At today’s London COVID Recovery Board (3rd June) the Mayor will outline his intention to support the hospitality sector as part of his sector skills academies programme. The Mayor’s skills academies will look to support Londoners into good jobs, giving them the relevant skills in sectors key to London’s recovery. This includes providing recruitment and ongoing networking opportunities, and supporting the delivery of high-quality training, advice, mentoring and other support, building partnerships between businesses and those delivering the training.

Mayor of London, Sadiq Khan, said –

“Getting our world-leading hospitality industry back on its feet will be vital for London, but also the UK’s economic recovery as we emerge from lockdown. But this simply won’t be possible without the chefs, bar staff and other key roles at the heart of the industry.

“With the double whammy of the pandemic and new visa rules making it harder to recruit workers with the necessary skills, hospitality venues now need our help to make it easier for them to recruit the staff they need, both from here in the UK and overseas.

“That’s why I’m urging ministers to review their damaging changes to visa rules and give cities like London the devolved powers to fill vacancies in sectors where there are such acute shortages. It’s something that would directly boost our economic recovery when we need it most.

“But I’m also going further than that. In the longer term I want more Londoners trained up in the skills they need to be leading figures in our hospitality industry. Through my skills academies programme I will be supporting more Londoners to get the training and skills they need to have successful careers in the industry.”

Kate Nicholls OBE, CEO of UKHospitality, said -

“Staff shortages are hugely challenging for many businesses at this time and risk threatening their recovery from the pandemic, so it’s very welcome that the Mayor is championing hospitality as a career of choice. Hospitality offers many young people their first step into the world of work and a range of diverse careers within a truly dynamic and diverse sector. Training up more Londoners with the skills they need to take up jobs in hospitality will be crucial to maintaining our status as a world-class sector.

“The proposal for an Australian-style recovery visa for hospitality would also help to bring back foreign workers quickly as restrictions ease and enable us to play our part in powering the economic recovery. This would mean businesses can deliver a well-deserved summer of fun in the capital - and crucially give access to a valuable pool of people to fill vacancies.”

Mary Vine-Morris, Area Director (London), Association of Colleges, said -

“Colleges in the capital are anxious to play their part in supporting economic recovery and have worked hard throughout the pandemic to get Londoners trained and ready for work. Skills shortages are a growing problem and increasingly felt in industries like hospitality, so it’s good to see the Mayor’s skills academies programme extended to cover the hospitality sector.

“London colleges’ long list of notable chef alumni speaks to just how well placed they are to deliver the training and skills needed to produce the next generation of hospitality and culinary arts professionals. Alongside support for training the workforce of the future, we need to see support for the hospitality industry itself to innovate and provide high-quality, fairly paid opportunities that lead to successful careers.”

Notes

The London Recovery Board is chaired jointly by the Mayor of London and the Chair of London Councils. It brings together leaders from across London’s government, business and civil society, as well as the health and education sectors, trade unions and the police, to oversee the long-term recovery from COVID-19. The London Recovery Board | London City Hall

As part of London’s recovery mission to support Londoners into good jobs, sector skills academies will be established to help Londoners gain relevant skills and move into good work in sectors key to London’s recovery. More details will be announced soon - Skills and employment | London City Hall

*The Hospitality charity Springboard surveyed 15 of the UK’s largest Hospitality employers last month - one in three respondents said they did not have enough staff to manage reopening indoors. One in three hospitality employers don’t have enough staff for next week's reopening (bighospitality.co.uk)

** Centre for London report - Centre for London | Kitchen Talent: Training and retaining the chefs of the future

The Mayor’s recent manifesto set out commitments to support London’s hospitality, night-time, retail, culture and creative sectors to recover from the pandemic; and to protect and create jobs while supporting Londoners to get the skills they need to prosper. The Mayor is investing £6m in support of the re-opening of London’s economy. This includes the new ‘Let’s Do London’ campaign to drive consumer spending and footfall across London's tourism, retail, hospitality and cultural sectors, and further work to attract people from across the UK to visit the capital post-lockdown.

In July 2019, the Mayor warned of the dangers of the Government’s new immigration rules in restricting the construction, social care and hospitality sectors to fill key posts. He continues to lobby ministers to introduce a more devolved approach to immigration with London and the regions given more flexibility and control to attract the talent they need. Mayor reveals damage that Government immigration plans risk inflicting | London City Hall

While many workers from European countries with ‘Settled status’ may return to London once restrictions on international travel are lifted, the exclusion of many hospitality jobs from the Government’s ‘shortage occupation lists’ will make replacing those who choose not to come back much more difficult.

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