Help save a fellow Londoner’s life

Stage: Evidence gathering

In a cardiac arrest, every second counts. That's why the Mayor is calling on Londoners to learn CPR and how to use a defibrillator. Find out how you can learn basic life support skills to help save a fellow Londoner’s life.

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705 Londoners have responded | 16/10/2023 - 17/03/2024

A female member of the London Ambulance Service is performing CPR on a doll as part of a training course on lifesaving skills.

Using defibrillators in London

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Did you know that 87% of cardiac arrests (when a person’s heart stops beating) happen outside of hospital?  

Maximising the number of defibrillators across London will help people increase their chances of surviving a cardiac arrest.  

A defibrillator is a device that gives an electric shock to the heart of someone who is in cardiac arrest. 

On 16 October 2023 - World Restart a Heart day - the Mayor announced that all London Underground and Overground stations now have public defibrillators.

City Hall’s Health policy team wants to know if Londoners will feel confident enough to use these new defibrillators if they see a person in cardiac arrest. Astrid, Anmol and Kay from the team will be reading your contributions and signposting to lifesaving training and resources.   

We want to hear from you: 

  • Would you feel confident using a defibrillator if you see someone having a cardiac arrest? Why or why not? 
  • What might hold you back from using a defibrillator? 
  • Where in your local area or community have you seen a defib? What kind of places would you like to see more defibs? 
  • What, if anything, would encourage you to sign-up to a free course on using defibrillators and lifesaving skills?  
  • What do you think might help raise awareness of these new defibrillators and empower people to use them?  

Tell us more in the discussion below.  

The discussion ran from 16 October 2023 - 17 March 2024

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Comments (226)

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Hi everyone, thank you so much for sharing your thoughts and questions so far. It’s been valuable insight for our team. I’d like to highlight answers to a few common questions:

 

  1. Are defibrillators dangerous? Can they make a situation worse?

    No. The defibrillator contains sensors and will only provide a shock when it senses that the person is in cardiac arrest. It is very safe to use. You can see this in the training video here: London lifesaver | London City Hall

 

  1. Do you need to be first aid trained to use a defibrillator?

    No, defibrillators are designed to be very easy to use and they can be operated with little or no medical training. When you open the box, there are clear audio instructions which explain everything you need to do. But we would always encourage you to train to help boost your confidence. You can watch a demonstration here: London lifesaver | London City Hall

 

  1. Are the defibrillators locked?

    All defibrillators on the TfL estate are unlocked and available to use immediately, just open the box. Some privately owned defibrillators unfortunately do require unlocking or a code.

 

  1. Is there a map of defibrillator locations?

    Yes! You can find your nearest defibrillator here: Defib finder – find the defibrillators nearest you.

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Hello everyone - Thank you so much for joining the discussion. We know this is a difficult topic for some of you, especially those with personal experience of helping or seeing someone go through cardiac arrest. We do hope you've had the support afterward to help you cope through that. 

We wanted to just take a minute to also acknowledge that stepping in in this situation is never easy, but we want to reassure you that it's the right thing to do. While medical help arrives, early chest compressions and the use of a defibrillator can increase a person's chance of survival. 

A defibrillator is incredibly helpful in that it will only deliver a shock if it detects the right conditions, and it will fully guide you on what to do.

There are many ways to get trained on performing CPR or how to use a defibrillator, and we have a lot of those resources in one place on our website, including a video that demonstrates these skills.

Also, I do want to note that, yes, guidelines on CPR do change over time. The Resuscitation Council will have the latest on this. And it of you take up London Lifesaver training with the LAS, for example, this is one of the things that will be covered during a session.

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I did a first aid course that included CPR years ago so I would welcome a refresher that included how to use a defibrillator.  Also, it would be good if the course was broadened out to deal with slash injuries.

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I have seen a Bleed Kit cabinet in Hadlow Road, Sidcup so there must be more around in London and it would make sense to train people for both although I realise that some people do not like the sight of blood. I do think that training...

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I have seen a Bleed Kit cabinet in Hadlow Road, Sidcup so there must be more around in London and it would make sense to train people for both although I realise that some people do not like the sight of blood. I do think that training would be very useful for young people as they are so much better coping with modern technology and it may well encourage some to train to be nurses and doctors.

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Which borough do you reside?

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Would be very interested in doing a course on how to administer CPR and use a defibrillator 

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Me too! I have only had basic first aid training.  Proper training on  CPR and how to use a defibrillator would be very helpful

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I would like to know how to save lives 

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I would not feel confident using a defibrillator unless it were made clear to me on the machine itself that anyone can use it without any training – in Italy, they are advertised as 'semi-automatic defibrillators'. I would find it...

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I would not feel confident using a defibrillator unless it were made clear to me on the machine itself that anyone can use it without any training – in Italy, they are advertised as 'semi-automatic defibrillators'. I would find it reassuring if an adjective was included in their name or in advertising materials that makes me understand that anyone can use the defibrillators.

 

I might be held back from using a defibrillator by the fear of not using it correctly and causing injury to a person.

 

I haven't seen a defib in my local area.

 

I would sign up to a course if it was coupled with other first-aid techniques.

 

I think people would feel empowered if they heard stories of other people having to use a defib with no skills.

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yes, St john gave me oline traing and how to attach under breasts and how it restes th heart and how to ignore piearcins, i would not feel confident in convincing the bystandatds that i mean well and am not confident in how the pluse would...

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yes, St john gave me oline traing and how to attach under breasts and how it restes th heart and how to ignore piearcins, i would not feel confident in convincing the bystandatds that i mean well and am not confident in how the pluse would feel before, i i can find a pulse

if the person is a rapist or a murder who does not deserve to live or if they have taken my livley ood away then I would not bother

Church Hall, Town Hall, Station

I would want to know if there was a mouth to mouth protecton or ventilator available, because I would not give breaths and endanger my life or the people who depend on me

If people were kind to eachother and there was less greed in the world, and if St John's Ambulance were not forced to close there facilities or homeless shelters because of the capitilist greedy system, I would not save a manager who was being paid £50,000 for example 

 

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I was trained to do CPR , quite a while ago. I would like to learn how to use a defribrillator and re-train to perform CPR. I have looked at courses but they are very expensive for a sole trader. We have a defribrillator in the light...

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I was trained to do CPR , quite a while ago. I would like to learn how to use a defribrillator and re-train to perform CPR. I have looked at courses but they are very expensive for a sole trader. We have a defribrillator in the light industrial estate where my studio is. I think that if people are shown how to use them, then they will step up and do so if needed.

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Hi all, 

It’s possibly easier for me to say as I am a doctor so have to undertake regular CPR training. However cardiac arrests occur in places where there are no qualified people to assist. CPR done right can save lives so don’t be too...

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Hi all, 

It’s possibly easier for me to say as I am a doctor so have to undertake regular CPR training. However cardiac arrests occur in places where there are no qualified people to assist. CPR done right can save lives so don’t be too gentle (unless it’s a baby)  and ensure that the Emergency Services have been informed, 

Let’s save lives

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I’m a doctor so am required to have regular updates on CPR. I have seen more defibrillators publicly which is great. 

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While I have done first aid courses I need a refresher and my understanding is you are not insured if your certificate is not in date, hence I would be hesitant in doing CPR on anyone and definitely need a refresher on the defib.  

Generally...

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While I have done first aid courses I need a refresher and my understanding is you are not insured if your certificate is not in date, hence I would be hesitant in doing CPR on anyone and definitely need a refresher on the defib.  

Generally the free courses I have seen are during the working week which makes them hard to attend.  Some free weekend courses would help (I would attend) and courses in senior schools should be included.

I think defibs should be on all council estates, in large businesses, sports grounds, parks and carers should carry one in their car (if they have a car).

Including marking on something like google maps on defibs locations would help or a web page/app to show nearest defib in case of emergency based on location.

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 Hi cjmcgrath, thank you for your comments.  We would encourage everyone to take a first aid course, but it's important to remember that you don’t need to have a certificate to help save a life. If you don’t have time for a lengthy course, you can learn how to use a defib and perform CPR by watching our short training video which will show you the basics. This video is great for building your knowledge and confidence. Thank you for your feedback about the timing of free courses –  we will definitely pass this on to our partners. On your last point, a map with defib locations does exist! Please check Defib finder – find the defibrillators nearest you. 

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I like the idea of them being available and that members of the public are trained. I do wonder, if this would work in all communities, those that have strict concepts in how the sexes interact with each other and how people from other...

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I like the idea of them being available and that members of the public are trained. I do wonder, if this would work in all communities, those that have strict concepts in how the sexes interact with each other and how people from other cultures are considered acceptable to them or not. 

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I am one of the first aiders at work. I am aware of defibrillators. I can't say I would be fully confident to use one in public but if there is a need I would get on with it. 

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In an emergency I think I would be able to do what is needed

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Tesco as a responsible retailer have heavily invested in defeb in many of their stores. Also making weekly checks legal compliance. Every seconomic counts

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I am a volunteer worker working for the london air ambulance & I know how to use the aed 

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I would take training if it was local to me as i have no idea how to use one and if someone was in cardiac arrest then they would need to wait for the ambulance  

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I've no idea how to use a defibrillator. I know I saw them, but I can't recall were.  

In my opinion, teach every student at secondary schools, colleges, etc how to use a defibrillator, is a must.

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later accusations of not being quick enough, the issue with best intentions.  I am a rescue diver and have had training on a defib as well as being a first aider for many years, though would welcome an update on process.

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second point above, what may hold me back would be cultural/potential issue with allegations of too much familiarity  prohibitions with a man placing a defib on a women possibly.  I understand the need to act quickly but would hesitate if...

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second point above, what may hold me back would be cultural/potential issue with allegations of too much familiarity  prohibitions with a man placing a defib on a women possibly.  I understand the need to act quickly but would hesitate if there was any opposition.

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The statistic that 87% of cardiac arrests (when a person’s heart stops beating) happen outside of a hospital is very high,  I would be very interested in completing a course on how to administer CPR and use a defibrillator

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i would like to be taught how how to use it and i do fervently think it should be a compulsory skill learned by everybody over the age of 10.

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essential learned skill