London Environment Strategy consultation

Stage: Policy published

The draft London Environment Strategy was published for a 14-week public consultation between the 11 August and 17 November 2017.

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1216 Londoners have responded | 26/07/2017 - 17/11/2017

London Environment Strategy consultation

Online shopping delivery

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More and more Londoners shop online, and often these deliveries get sent to workplaces in central locations e.g. town centres or high streets. This is contributing to congestion in central and greater London.

Do you get deliveries sent to a workplace, would you be willing to change, and what would best work for you to enable that change?

The discussion ran from 10 August 2017 - 01 December 2017

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Comments (16)

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i think one of the problems might be the huge number of carriers all covering the same areas, leading to pollution and congestion. If there was more consolidation and/or delivery vehicles forced to go electric, or much smaller delivery...

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i think one of the problems might be the huge number of carriers all covering the same areas, leading to pollution and congestion. If there was more consolidation and/or delivery vehicles forced to go electric, or much smaller delivery areas which could be covered by bikes / rickshaws etc then it would be better for the environment

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I agree with a prevois gentleman , stop inerfering in all aspects of life ,

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It must be possible to consolidate deliveries to an area or street so that there are eg 2 deliveries a week for non-urgent stuff, and charge delivery companies and therefore the customer more for non-scheduled, urgent deliveries? This would...

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It must be possible to consolidate deliveries to an area or street so that there are eg 2 deliveries a week for non-urgent stuff, and charge delivery companies and therefore the customer more for non-scheduled, urgent deliveries? This would cut down SO much vehicle traffic in London.

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I use Ocado and I really like it, they are friendly and when they substitute, they always tell you and do a pretty good match. I stopped using Sainsburys as they withdrew the option to refuse susbstitute, and these were pretty awful, like...

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I use Ocado and I really like it, they are friendly and when they substitute, they always tell you and do a pretty good match. I stopped using Sainsburys as they withdrew the option to refuse susbstitute, and these were pretty awful, like getting fish fingers instead of washing liquid! This was some years ago, they may have improved by then. I also do a lot of internet shopping, it saves me time and money!

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Workplaces should not allow personal online shopping deliveries!

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I actually agree. One of the reasons London specifically is so congested is because or personal goods being delivered to offices and shops. But I also recognise that people need to get hold of their goods. We tend to collect ours from the...

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I actually agree. One of the reasons London specifically is so congested is because or personal goods being delivered to offices and shops. But I also recognise that people need to get hold of their goods. We tend to collect ours from the local library lock box which we have never had a problem with. If we are in we regularly take in 2 or 3 boxes for neighbours so in general we find it works ok with part delivery part collect. What I do find inconvenient is food deliveries at 2200 in the evening and 0600 in the morning. I understand people need to have these deliveries made but at these times - really and do Ocado really need to 4estacknthe truck by flinging boxes up and down at those times?

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Thanks everyone for sharing your views and suggestions.

Are you able to get deliveries to local places such as lock boxes or local businesses so that you can pick them up on your way home? Or have you tried this and found any problems with it?

Talk London

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I work long hours and local shops and post offices are often closed by the time I am on my way home, so delivering to work is essential.

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I live in zone 2/3 and have tried getting stuff delivered near home. There are several local shops that are collection points for the various courier companies but all of them are terrible. Cramped dirty shops, always a massive queue...

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I live in zone 2/3 and have tried getting stuff delivered near home. There are several local shops that are collection points for the various courier companies but all of them are terrible. Cramped dirty shops, always a massive queue, person behind the counter can never find the parcel, packages stored really badly risking damage etc. I have had a number of bad experiences with this and have gone back to having stuff delivered to my workplace instead. I would much prefer a more environmentally friendly option, but I want to get my goods safely!

There are two local sets of lock boxes which I assume are not very secure and so I haven't investigated.

There is really a market for someone to set up a chain of parcel receiving 'shops' maybe with a few other useful services .... oh wait - it's called a post office/sorting office, but they are being closed down!

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As non driver pensioner online delivery is a essential service ,the van uses less fuel than the cars that would do the shopping.

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I don't think the mayor should interfere or restrict the delivery of my on-line shopping. The nanny state just gets bigger and bigger.

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And so it should. It's called progress.Without any oversight there would be chaos. Politics is about society organising itself to make things better.

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My workplace simply stopped accepting deliveries of personal items. That pushed all the staff there back to arranging deliveries at home or to collection points. This presents an advantage to Royal Mail as the delivery service as they...

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My workplace simply stopped accepting deliveries of personal items. That pushed all the staff there back to arranging deliveries at home or to collection points. This presents an advantage to Royal Mail as the delivery service as they already have postal delivery offices all over the place and they have both early, late and weekend opening hours.

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I order online a lot but 'click & collect' isn't a viable option because every online retailer uses a different courier and each courier uses a different click & collect point. If everyone could use a single collection point (e.g. existing...

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I order online a lot but 'click & collect' isn't a viable option because every online retailer uses a different courier and each courier uses a different click & collect point. If everyone could use a single collection point (e.g. existing post office collection point) I would be much more likely to use it.

Also, it would be great if it were easier to have all of your deliveries done in one go. Ideally, all of my parcels would get sent to the Ocado warehouse and Ocado would deliver them to me along with my weekly groceries in a scheduled delivery slot.

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Great idea about Ocado branching out into parcel delivery. I like that.