Strategy and Performance Adviser (x2)

Strategy and Communications

Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities.

The work of the directorate’s teams includes delivery of major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond to, emerging events and emergencies in our city.

About the team

This is an exciting opportunity to join a collaborative and committed team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to policies that relate to the safety of Londoners. 

You will have the opportunity to develop relationships across the GLA and LFB. You will also develop an insight into the operations of one of the world’s busiest fire services; and explore how these operations intersect with other parts of the GLA.

LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and making improvements to its culture. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet challenges posed by climate change, new technologies, and London's complex built environment. 

About the role

This role is part of an exciting team expansion. It is an opportunity to make a genuine contribution to the development of the team and its work programme. 

You will lead a portfolio of work relating to oversight and assurance of LFB and wider fire policy – including support for the statutory Deputy Mayor for Fire and Resilience in their decision making and oversight role, and in policy and strategy development. A background in fire policy is not necessary for this role, due to its cross-cutting nature. 

We are recruiting for two roles with the same job description, but different responsibilities. One is focused on supporting the Deputy Mayor’s decision making; and the other will lead on performance and assurance monitoring. If you have a preference for one of these roles please indicate this in your statement.

We are looking for people with excellent analytical skills and an ability to provide impartial advice. Just as important, however, is your ability to think creatively to develop shared solutions to problems, and to influence policy development in a political environment.  

What your day will look like

• Providing advice to the Deputy Mayor for Fire and Resilience, and other senior stakeholders, on matters relating to fire and LFB. Preparing clear and concise reports, presentations and briefings on complex and sensitive issues for different audiences. 
• Working with LFB, the Deputy Mayor’s Office and the Head of Fire on key strategic delivery issues, identifying potential solutions to challenges.
• Drafting reports on complex issues, and identifying suggested lines of questioning for corporate board meetings between the Deputy Mayor and the senior management team at LFB. These will look at strategy; budget and performance; the HMICFRS inspection programme; and work to deliver the findings of LFB's independent culture review and the Grenfell Tower Inquiry. 
• Reviewing LFB proposals to ensure that strategy, policy, projects and programmes are developed with a solid evidence base, and value for money; and that they meet the Mayor’s strategic objectives. 
• Managing a programme of performance monitoring and assurance against LFB’s transformation and business as usual, using performance data; formal and informal meetings with senior LFB and external officers; and LFB reporting.

Skills, knowledge and experience 

•     A  successful track record, in a high-profile organisation, of influencing and shaping policy and ensuring its implementation – although not necessarily in fire and rescue. 
•     Ability to draft detailed analysis of data and applied knowledge of both quantitative and qualitative research. 
•    Experience of accountancy and/or financial and statistical analysis, and performance management.
•    A successful track record of providing high-quality, impartial advice in a sensitive political environment, at a senior level.
•    Experience of project-based work – including planning and monitoring delivery against plans; and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences.  

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria and person specification outlined in the advert.

Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement to the ‘Additional Documents’ section of the form. Word or PDF format preferred and do not include any photographs or images.

Please ensure your CV and personal statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345)

Please note, if you do not provide both a CV and a personal statement, you will not be considered for the role so please ensure the above has been submitted before the deadline.

If you wish to speak to someone about the role, Ross Jardine the hiring manager would be happy to speak to you about the role [email protected]

If you have any questions about the recruitment process, contact the [email protected] who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted you’ll be invited to an interview/assessment. The interview/assessment date is: W/C 10 June 2024

Equality, diversity and inclusion

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. 

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. 

Technical requirements/experience/qualifications

1. A successful track record, in a high-profile organisation, of influencing and shaping policy and ensuring its implementation, although not necessarily in fire and rescue. 
2. Ability to draft detailed analysis of data and applied knowledge of both quantitative and qualitative research. 
3. Experience of analysing financial, statistical and performance management information.
4. Successful track record of providing high quality, impartial advice in a sensitive political environment at a senior level.
5. Experience of project-based work including planning and monitoring delivery against plans and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences.  

Behavioural Competencies 
 

Managing and Developing Performance

… … is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA’s objectives and statutory obligations.

Level 3 indicators of effective performance

• Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect.
• Sets clear direction and expectations and enables others to interpret competing priorities
• Agrees and monitors challenging, achievable performance objectives in line with GLA priorities
• Manages performance issues effectively to avoid adverse impact on team morale and performance
• Promotes a positive team culture that respects diversity and deals with barriers to inclusion

Research and Analysis

… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

Level 3 indicators of effective performance

• Uses a variety of methods and sources to gather relevant data and information
• Checks accuracy of data and information before using it
• Assesses trends in data and spots connections to draw meaningful conclusions
• Summarises research outcomes in a clear and concise way
• Focuses on the research goal, working in a systematic way

Strategic Thinking

… …is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.

Level 3 indicators of effective performance

• Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners
• Consistently takes account of the wider implications of team’s actions for the GLA
• Encourages self and others to think about organisation’s long term potential
• Informs strategy development by identifying gaps in current delivery or evidence
• Takes account of a wide range of public and partner needs to inform team’s work

Building & Managing Relationships 

… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 3 indicators of effective performance

• Actively engages partners and encourages others to build relationships that support GLA objectives
• Understands and recognises the contributions that staff at all levels make to delivering priorities
• Proactively manages partner relationships, preventing or resolving any conflict 
• Adapts style to work effectively with partners, building consensus, trust and respect
• Delivers objectives by bringing together diverse stakeholders to work effectively in partnership

Communicating and Influencing 

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 4 indicators of effective performance

• Articulates self with credibility and conviction, encouraging buy-in to corporate position
• Influences the thinking of other organisations, encouraging them to deliver with the GLA 
• Ensures that the organisation communicates inclusively with staff and external stakeholders
• Acts as a credible and convincing spokesperson and negotiator for the GLA 
• Instils a corporate commitment to accessible communication

Decision Making

… is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.

Level 3 indicators of effective performance

• Makes sound decisions quickly on behalf of the GLA when a situation requires intervention
• Takes responsibility for team decisions, providing rationale when those decisions are questioned
• Involves senior stakeholders early in decisions that impact them
• Analyses organisational risks associated with decisions, including those with long term impacts, before committing to action 
• Encourages others in the team to make decisions in their own area of expertise, take appropriate risks and learn from experience

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

Level 3 indicators of effective performance

• Monitors allocation of resources, anticipating changing requirements that may impact work delivery
• Ensures evaluation processes are in place to measure project benefits
• Gains buy-in and commitment to project delivery from diverse stakeholders
• Implements quality measures to ensure directorate output is of a high standard
• Translates political vision into action plans and deliverables

Problem Solving

… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. 

Level 3 indicators of effective performance

• Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
• Actively challenges the status quo to find new ways of doing things, looking for good practice.
• Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
• Initiates consultation on opportunities to improve work processes 
• Supports the organisation to implement innovative suggestions 

If you have a disability which makes submitting an online application form difficult, please contact [email protected].