Key information
Executive summary
The purpose of the Optimising Response programme is to provide a modern, flexible command and control capability that enables a real time response to emergencies and planned events, delivers the best service to the public and efficiently deploys the most appropriately skilled resource to meet demand. This Programme aims to transform the MPS command and control operating model and supporting technology to enable the MPS to deploy officers and staff to appropriate emergency and non-emergency incidents and pre-planned operations, using the most appropriate resource.
Recommendation
The DMPC is asked to
1. Approve the strategic direction of the Optimising Response Programme.
2. Approve the Command & Control project to progress to Gate 2 (Delivery Strategy) through the preparation of an Outline Business Case (OBC).
3. Approve the Duty Management System (DMS) project to progress to Gate 2 (Delivery Strategy) through the preparation of an Outline Business Case (OBC).
4. Agree funding of £3.2m to be drawn from the allocated £70m in the Capital Plan for Command & Control, of which £2.4m is 2017-18 and £0.8m is 2018-19. This will fund Project teams to complete the Command & Control Project OBC.
5. Approve the transfer of £1m from the 2017/18 and £0.4m from the 2018/19 to the DMS project for the same years. The funding will cover the Project teams required to complete the DMS OBC
Non-confidential facts and advice to the Deputy Mayor for Policing and Crime (DMPC)
1. Introduction and background
1.1. The Optimising Response Programme will provide the MPS with the opportunity to introduce new technology to the Command and Control environment. The MPS will look to implement a new Operating Model that provides a seamless command and control service which will support both the new local policing model and specialist capabilities. These changes will enable the MPS to put the public at the heart of the MPS’s police response.
1.2. The Command and Control ICT infrastructure has evolved independently resulting in a complex platform which is expensive to support. The approaching obsolescence of multiple core solutions provides an opportunity to replace these with modern solutions offering capabilities which deliver more secure, efficient and effective service.
2. Issues for consideration
2.1. A more efficient Command and Control operating model supported by new technological capabilities and duties management solution will enable the MPS to meet commitments to emergency preparedness and civil contingency responsibilities, to mobilise resources and support the Police and Crime Plan.
2.2. Further details are discussed in the Part 2.
3. Financial Comments
3.1. The MPS requires capital funding of £4.6m to enable the resourcing of the Command and Control and the Duties Management Projects (£3.2m and £1.4m respectively). This funding is provided for in the capital plan 2017/18 and 2018/19.
3.2. Further details are discussed in the Part 2.
4. Legal Comments
4.1. There are no legal implications arising from this report.
5. Equality Comments
5.1. The transformation proposed is likely to have significant business change implications and Projects will consider equality and diversity issues. These will be explored through the detail of the projects Outline Business Cases, detailed design and selection of technology solutions. The Programme will adopt a consultative approach and ensure the Strategic Inclusion and Diversity Unit, SAMURI and relevant representative bodies are approached including trade unions and Police Federation
6. Background/supporting papers
6.1. Report.
Signed decision document
PCD 228