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Be a good neighbour

Do check in on older neighbours or relatives to make sure they’re safe, warm and well. This is vital if they live alone or have serious illnesses.

Groups to watch out for include:

  • older people (especially those aged 75+, frail / isolated), or the very young
  • people with pre-existing chronic medical conditions like heart disease, stroke or transient ischaemic attack (TIA), asthma, chronic obstructive pulmonary disease (COPD), sickle cell disease and thalassaemia, or diabetes
  • people with mental ill-health that makes it harder for them to look after themselves (including dementia)
  • pregnant women
  • people with learning difficulties
  • those at risk of, or having had, recurrent falls
  • people who are housebound or find it hard to get out and about
  • people who are struggling financially
  • people living in houses with mould
  • people who are fuel poor
  • homeless or people sleeping rough
  • other marginalised/isolated people or groups.

If you’re worried about an urgent medical concern in very cold weather, call NHS 111 to speak to a trained advisor.

Help London's homeless

The Mayor is working hard to end homelessness in London. This includes opening shelters throughout winter when temperatures are forecast to be 0°C and doubling the number of his street outreach workers, bringing support to rough sleepers where they need it.

You can play your part too. You can connect a rough sleeper to services, volunteer to help, donate to homelessness charities and more.

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