Contact us form

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Intro text

We aim to respond to all written communication as quickly as possible and within 20 working days. See our service standards for more information on how we manage your correspondence.

Before contacting us, please take a look at our contacting City Hall and the Mayor pages, where you may find the answer to your query.

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NB: about your complaint

Please note if you have a complaint about policing or transport, please visit the Mayor's Office for Policing and Crime (MOPAC) or Transport for London (TfL). We are unfortunately unable to handle these kind of requests.

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