Skip to main content
Mayor of London logo London Assembly logo
Home

We know that more can be done to support developers with the complex processes required to connect into local infrastructure networks and we are here to help.



We conducted a poll of property developers on their views connecting to the utility distribution networks:

  • 79% have experienced disruption in connecting to the utilities networks
  • 43% say that their investments have been significantly disrupted
  • 62% have had unforeseen costs from utilities disruption
  • 98% say that the disruption had caused delays

Challenges connecting into utilities can:

  • Act as a blocker to the feasibility of future sites
  • Hold up the construction of a development that has achieved planning permission
  • Create significant disruption to the public, through multiple streetworks
  • Bring additional costs to developers
  • Cause redesign at the detailed design stages



Our role is to substantively improve the process. Our service is designed to be a convener, finding alignment in the mutual interests of each party.

Need a document on this page in an accessible format?

If you use assistive technology (such as a screen reader) and need a version of a PDF or other document on this page in a more accessible format, please get in touch via our online form and tell us which format you need.

It will also help us if you tell us which assistive technology you use. We’ll consider your request and get back to you in 5 working days.