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ADD376 Smart London Community Engagement

Key information

Decision type: Assistant Director

Reference code: ADD376

Date signed:

Decision by: Mark Kleinman, Assistant Director of Economic and Business Policy

Executive summary

The most challenging gap in the delivery of the Smart London Plan is citizen engagement, in terms of:
• Identifying those challenges for which Londoners would like to see solutions.
• Involving citizens in the on-going design and application of these solutions.
Our overarching ambition is to showcase the relevance of smart technology to Londoners, engage Londoners in shaping technology applications to better meet their needs and promote the co-design benefits to London’s innovative business community.
We will commission an expert provider to:
• Deliver a programme to enable citizens to be involved in the development and application of ‘smart solutions’.
• Integrate and feed into the wider review of Talk London.

Decision

That the Assistant Director approves expenditure of up to £35,000 to procure, through competitive tender, a delivery partner to produce and launch a Smart London Citizen Co-design programme.

Part 1: Non-confidential facts and advice

1.1 The most challenging gap in the delivery of the Smart London Plan is citizen engagement in terms of:

• Identifying those challenges for which Londoners would like to see solutions.
• Involving citizens in the on-going design and application of these solutions.

1.2 A Smart London engagement strategy has been produced in collaboration with the GLA’s consultation team, which outlines:

• Identifying those challenges for which Londoners would like to see solutions.

• Engaging with a wide spectrum of stakeholders, including the business, investor, policy and civic community.

• Engaging Londoners in developing ‘smart solutions’ through the delivery of a co-design programme.

1.3 In order to enable opportunities for co-design, we will commission an expert provider. As part of the methodology, the delivery partner will:

1. Deliver a programme which enables citizens to be involved in the development and application of smart solutions.

2. Identify a diverse citizen testing group for the developers to access.

3. Identify and support developers with ‘smart prototypes’ to engage with a citizen testing group.

4. Offer ‘lessons learnt’ for the wider review of Talk London.

Objective

2.1 To enable citizens to contribute to the design and application of ‘smart solutions’ in order to better meet the needs of Londoners.

Outputs

1. A co-design programme which engages London citizens and entrepreneurs on the testing of ‘smart solutions’.

2. A Smart London engagement programme which utilises GLA’s current resources such as ‘Talk London’.

3. A way of capturing key ‘lessons learnt’, either by delivering a findings report or a feedback event.

3.1 In order to ensure that the conclusions that are drawn by the provider are representative of all of London, including identified groups such as women, Black, Asian and Minority Ethnic communities, we will seek to ensure representation within both the engagement process and at the co-design event.

3.2 The GLA will work with the selected provider to ensure that efforts are made to secure representation from these identified groups by, for example, working with interest groups representing women or BAME in tech, to make sure they are invited an a way appropriate to them, and ensure as much representation as possible.

Risk description

Mitigation / Risk response

Current probability (1-4)

Current impact (1-4)

RAG rating

GLA risk owner

The selected provider fails to meet planned delivery timescales

A delivery plan has already been produced with key milestones, and this will be communicated to providers who are approached for quotes.

2

2

A

Economic and Business Policy Unit

The selected provider fails to work effectively with GLA resources

We will ask providers to identify how they intend to work with GLA resources when obtaining quotes. Teams involved such as Talk London and the Digital Inclusion team have been consulted on this proposal

2

2

A

Economic and Business Policy Unit

The provider fails to deliver a successful co-design programme.

When approaching providers, we will only select those who provide examples of similar work that is to a standard we would expect.

2

1

A

Economic and Business Policy Unit

The provider fails to identify smart solution prototypes which align with policy challenges or are suitable for co-design.

Potential providers will be required to outline a strategy to identify and recruit developers to participate in the programme.

2

1

A

Economic and Business Policy Unit

Developers do not have the capacity to participate in the co-design programme.

Potential providers will be required to outline a strategy which meets the time constrained needs of developers

2

1

A

Economic and Business Policy Unit

Links to Mayoral Strategies

• The Mayor’s Smart London Plan
Within the Smart London plan the Mayor committed to ‘Ask Londoners, businesses and other stakeholders what ‘Smart London’ should look like and deliver, and mobilise them to be a part of the solution’. Undertaking this project will enable us to move towards meeting this ambition, and help to develop policy going forward that reflects the findings.

Impact Assessments and Consultations
No impact assessment or consultation is required for the project.

5.1 Approval is requested for expenditure of up to £35k on the production and launch of a Smart London Citizen Co-design programme. The expenditure will be funded from the SMART London programme budget which totals £150k for 2015/16.

5.2 Any changes to this proposal, including budgetary implications and carry forwards will be subject to further approval via the decision making process. All appropriate budget adjustments will be made.

Task Name

Duration

Start

Finish

Procurement of Contract

21 days

Mon 14/12/15

Tue 08/01/16

Provider begins delivery

76 days

Mon 18/01/16

Fri 25/03/16

Provider launches co-design programme

(citizen groups may be staggered)

1 day

Mon 07/03/16

Mon 07/03/16

Provider delivers a report outlining initial findings and lessons learnt

1 day

Fri 01/04/16

Fri 01/04/16

Signed decision document

ADD376 Smart London Community Engagement (signed) PDF

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